Wednesday, June 27, 2018

Rimal B Bera MD Partners with Keith Torkelson - Referral and Linkage Part-III (2018)

Feature Picture - Honoring Dale
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Doesn't he just look like the poster child for ECT?
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Calculated for 20180320

Doctor Denies 2.8 Star Performances by Omission

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Blogger Title
Rimal B Bera MD Partners with Keith Torkelson - Referral and Linkage Part-III (2018)
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Google Plus Information
Treatment Hacker - Health & Human Services – Core Competency – Referral and Linkage – Fleshing About – By Keith E Torkelson MS – UC Davis Pathology – Social Specialist - Treatment Tracker
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Pre-sell – Housing Advisory Board (HAB) – Volunteer Work
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Title - “How is it First Blood”
Outstanding Invoice – Old Business First
Sunday, November 20, 2016
Rimal B. Bera, MD Evaluated by Keith E Torkelson MS as a Doctor On-Call - LiveX
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Unreasonable Accommodations & PMADS Pre-Sell
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Date 11/20/2016 – WorkAbility & Evaluation Study
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Abstract – Executive Summary
For this paper we investigate multiple assessment approaches.  This report is about our partnership with our new and improved Behavioral Health Doctor AKA Psychiatrist.  His name is Rimal B Bera MD (RBB).  As of 2018 RBB is about sixty (60) years old.  At times we choose his colleague Bum Soo Lee MD to compare him with.  We calculated a Stick the Linkage Score (SLS) for BSL and RBB 59.6% & 36.5% respectively.  For RBB we derived a Satisfaction with Material Review Value (SWMRV) of 45.0%.  For RBB we offer up an Encounter Satisfaction Grade (ESG) of 7.1%.  Our Level of Impression Score (LIS) score for RBB is 38.9%.  This translates into a Star Equivalent of 1.9 with 5.0 Stars being best.  We saw BSL from 2012 till 2017.  Initially in 2012 we gave him a BHD Management Score of Passing.  BSL improved over time.  RBB is a “Work in progress”.  At this time for an Appropriate Service Score we give RB Bera a “B” or Above Average.  We are holding back on our Vitals Plus (Theta) V New Approach for a future report.  Overall our Satisfaction with Linkage Score (SLS) yield 38%.  Thirty-eight (38) percent mutates into 1.9 Star Equivalents.  We finish with the objective results we found that other rated doctor Rimal B Bera online.  We found a total of twenty (20) ratings online.  Overall others rate doctor Bera (Rate Your Doctor) with 2.8 Stars out of 5.0 being best.  Some doctors like our Dermatologist and Ophthalmologist highly value these online impressions whereas others' say they do not matter.  Better safe than sorry, Yes!
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Dedicated To:
We here at MSG dedicate this report to several individuals whom have influenced us in a positive manner: Let us begin with Clayton Chau MD (a consumer professional who overcame Clinical Depression and requires no medication anymore) and Mary Hale MS (our antagonist in public health).  Next would be Gloria Shanks (our adoptive mom – a Master Mum) and Rochester Cannon (our problematic roommate for his nightly inspiration).  Of course we include Peter Brain Gabriel (A Man of PEACE a thing Greater Than Us).  Last is Joyce Maxine Brown (Born 1925) our Family Therapist.
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[INSERT IMAGES SAMPLE]
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In Honor Of – In Memory Of…
Charles Anderson, Chad Carlsen, Josie Gann, Kulle Lippand, Mike McMahon, Mark Barnes, New Old Man John and obviously Dale…
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[INSERT IMAGES Pending]
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Charles Anderson - CEO - A Better Today
No Time 4 Old Men - New Old Man John

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Figures - Objective Results Up Front (ORUF)
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[PDF] - 2018 Medicare Star Ratings - Brand New Day [NO CACHE]
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[Brand New Day MSG DISTRIBUTION]


Figure – Rate Your Doctor – Objective
Calculated for 20180320
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BND=Brand New Day
Bera=BND Contractor
CMS=Centers for Medicare & Medicaid Services
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CMS is not to be confused with MSG’s Content Management System (AVEY, 2018)
“A content management system (CMS) is a software application or set of related programs that are used to create and manage digital content. CMSes are typically used for enterprise content management (ECM) and web content management (WCM). (Jun 1, 2016)”
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Doctor "D"
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[INSERT CASA YOUTH SHELTER STATS]
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Found
We still haven’t found what we are looking for.  We included a scan of a sample page of Casa Youth Shelter Performance Outcomes Results.  We still have not found much more than what is reported online with regards to rating our new doctor Rimal B Bera MD.  So we continue to collect up and report our baseline results about us and for ourselves.  Getting a new doctor is both an opportunity and danger.  It is a once in a lifetime opportunity and we are taking advantage of it to grow personally and professionally.  In psychiatry quality assurance is making its’ way to the forefront about the progressive reformation of the “Practice”.  The older psychiatrists need to prove their practices in a manner that quantitatively sells their chosen profession to the next generation.  As of this report there is a deficit about transparency and accountability for Behavioral Health Doctors (BHDs).  Next we present our Objective Results Up (ORUF) Front material.
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Objective Up Front (OUF)

Figure - 20180320-TU: Current Summative – For Rimal B Bera, MD
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Matrix – Rate Your Doctor – Rimal B Bera, MD for March of 2018

Query Date
Service
Stars
Ratings
Trend
20180310-SAT
Healthgrades
2
4
Not Established
20180319-M
Vitals
3.3
11
Not Established
20180320-TU
Webmd
2.4
5
Not Established

Matrix – Rate Your Doctor – Rimal B Bera, MD for March of 2018
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Matrix – Rate Your Doctor – Rimal B Bera, MD for April of 2018
20180418-W: Update
Query Date
Service
Stars
Ratings
Trend
20180418-W
Healthgrades
2
4
Same
20180418-W
Vitals
3.3
11
Same
20180418-W
Webmd
2.4
5
Same
Matrix – Rate Your Doctor – Rimal B Bera, MD for April of 2018
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Example of Collecting Data Longitudinally
As more and more of us know collecting longitudinal formative and summative measurements is now more in vogue that ever.  After you collect three data points for three different Time Stamps one acquires a slight degree of predictive leverage.  For the time being it looks like doctor Bera is stuck with regards to what his clients’ think of him (Rate Your Doctor).  Please note that we never report our findings, which are generally higher than those others report, on Healthgrades, Vitals, or WebMD.  If we did the Stats would not qualify as objective anymore.
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20180626-TU: Doctors CV
At the last minute we came across Rimal B Bera’s Curriculum Vitae or CV online.  Anyway we look at it this is a good find.  Doctor’s CV is some odd 41 pages long.  A large portion of it addresses presentations.  We looked around for measures such as grades for key courses, MCAT results, and self-assessment scores.  We really couldn’t find much in terms of quantified performance.  We think it is not what you did or do rather than how well you did or are doing at it.  We are holding off comparing our CV with his for our RBB Profile Report.
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FYI - [PDF] - Curriculum Vitae - Psychiatry & Human Behavior – UCI (41 Pages)

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Figure – Invoice

Community Partners – Sustained From Referral II Report

PDF] - 2018 Medicare Star Ratings - Brand New Day

Stars Distribution

Casa Youth Shelter Performance Stats

Objective Up Front (OUF)

Matrix – Rate Your Doctor – Rimal B Bera, MD for April of 2018
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-[DIVIDE]-
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Table - Acronyms – Brief (Short-form)

Table – Index - Assessment Elimination (Considered)

Table - Presenting Problems: Advance Planning for July Encounter (Appointment #3)

Table - Goals – Associated with our Bera Partnership

Special Topic – Credit for Work Done

Table - Bera Centric Projects (MSG Publication Progress)

Table – Qualities to Close a Referral-Linkage

Table - Vitals Plus (Theta) V New Approach

Table – Patient Activation Measure (PAM) Scores for May 21, 2018 (Monday)

Table - Timeline – Summary – Behavioral Health Doctor (BHD) Referral & Linkage Steps

Table - Referral & Linkage Themes – Engagement & Appointment Checklist

Table – Compare BHDs - A Quick Comparison

Table - Advanced Planning 2017-2018 for Referral & Linkage

Table - Rigor Revisited – Time Spent

Limited Appointment V Comprehensive Consult (Appointment)

Table – Appointment Date 20180411-W - Progress Notes

Table - Duty Now For The Future – A Psychiatrist

Table – Challenging Topics Evaluation – TimeMAX (MSG, 2018)

Table – Doctor Bera’s Special Interests

Table - Diagnostics – Buster’s Cognitive Performance

Table - Scores for Engagements with Rimal B Bera MD

Table – History & Fact Finding About Rimal B Bera MD

Table - The Impressionator (MDG, 2018-Beta) - Scoring Version

Table - Linkage Resource & Material Checklist – Team BERA

Table - Linkage Material Checklist & Review

Team MSG – ProSumption Materials - Applied

Table - Schedule for Defining A ProSumer (Beta-Draft)

Table – Buster’s History - Some Effective Linkages & Some Not So…

Matrix – Linkage – “Stick the Linkage” - Quantitative

Comparing Bum Soo Lee (BSL) MD with Rimal B Bera (RBB) MD

Charter Information
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Table - Acronyms – Brief (Short-form)
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AcroCode
Meaning
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#BFF
Big Fat Foot
AIB
As Indicated By
AMB
As Measured By
ASS
Appropriate Service Score
AVEY
[MSG CONSTRUCT]
BHD
Behavioral Health Doctor (AKA Psychiatrist)
BHDC
Behavioral Health Doctor in Charge
BND
Brand New Day
BSA
Boy Scouts of America
BSL
Bum Soo Lee - MD
C/O
Care Of
CAHPS
Consumer Assessment of Healthcare Providers and Systems
CCCHC
Central City Community Health Center
CMS
Centers for Medicare & Medicaid Services
COD
Co-Occurring Disorder
COP
Co-Occurring Problem
CS
Customer Service
CSUF
California State University @ Fullerton
DELL
[MSG PLATFORM]
DX
Diagnosis
ESG
Encounter Satisfaction Grade
GPA
Grade Point Average
GRE
Graduate Records Examination
HEDIS
The Healthcare Effectiveness Data and Information Set
HEL
Hearsay Error Level
HOS
Health Outcomes Survey
HRE
[MSG PRODUCT]
Health Related Engagement
IOHL
Institute Of Higher Learning
LOP
Level Of Power
MOMs
Meeting Of the Minds
NT4OM
No Time for Old Men
PBM
Pharmacy Benefit Manager
PIP
Problem In the Past
QA
Quality Assurance
QL
Quantity Limit
QSM
Quick Score Method
RBB
Rimal B Bera - MD
SARAH
[MSG PLATFORM]
Satisfaction
SLS
Stick the Linkage Score
SPC
Single Point Contact
Stars
STR
Structured Temporal Reconciliation
SUD
Substance Use Disorder
SWMRV
Satisfaction With Material Review Value
TGTU
Things Greater Than Us
TNTN
Too Numerous To Note
TX
Treatment
UCD
University of California @ Davis
USDA
United States Department of Agriculture
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Table – Acronyms – Last Updated: 20180218-SUN:
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[INSERT SAMPLE ASSESSMENT INDEXING - Due Rigor]
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[SHARE ALSO WITH DIAGNOSTICS & QUALITY]

Table – Index - Assessment Elimination (Considered) – 1 to M
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Assessment
IF - Acro
Application
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***Vitals Plus Theta
VPT
Profile & QA
Accountability
A-EBR
QA
Axis Five Evaluation
A5E
Diagnostics
Bera Assessment Battery
BAB
Bera Assessment Referral I Report
BAR-I
Bera Assessment Referral II Report
BAR-II
Bera Assessment Referral III Report
BAR-III
Bera Assessment Referral IV Report
BAR-IV
Bera Centric Assessments
BCA
Big 5 Personality
B5P
Diagnostics
Scouts of America Virtue Assessment
BSA
Profile
Casa Youth Shelter Performance Statistics
CYS-PS
Multiple
CMS Stars
Multiple
CMS Stars (Satisfaction)
Cohort Variation Tool
CVT
Curriculum Vitae
CV-AMT
As a Measurement Tool
Digital Presence & Penetrator
DP&P-IT
Profile & QA
Emotional Stability Evaluation
ESE
Diagnostics
Event Quality Assessment
EQA
Family Support Cluster
FSC
Treatment
Health Related Engagement
HRE
Multiple
Homework Assignment Log
HAL
Multiple
Innovation – MHSA Awareness
MHSA-INNA
Profile
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Table - Table - Assessment Elimination (Considered) – 1 to M: Last Reviewed: 20180622-F:
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Table – Index - Assessment Elimination (Considered) – N to Z
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Assessment
IF - Acro
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MD On Call Assessments
MDOAC
QA
Mental Status Exam
MSE
Diagnostics & Plus
MOM - Presentation Evaluation
MOM-PE
Profile
MSG – Stars
MSG***
QA
MSG – Vitals Plus
MSG-V+
QA
Online Rate Your Doctors
ORYD
Multiple
Patient Activation Measure
PAM
Treatment
Performance Earned Value
PEV
QA
Personality Parity Cluster
PPC
Diagnostics
Postsecondary Ed Performance
PEP
Profile
Presenting Problems List
PPL
Multiple
Professional Quality Of Life
Pro-QOL
Profile & Treatment
Promising Practices Workbook
PPW
Publish Or (Perish) Tracker
POT
Quality Of Life (Indicator)
QOL
Treatment
Rate Your Professor
RYP
Profile
Resilience (Youth) Questionnaire
YRQ
Treatment
Satisfaction Cluster
SFXN
Multiple
Transparency
Experimental Bunny Rabbit
T-EBR
QA
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Table - Assessment Elimination (Considered) – N to Z: Last Reviewed: 20180622-F:
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New Concept – Markers Of Health – Indicators Of Health
We recently came upon a concept new to us referred to as Markers Of Health (MOHs).  While surfing “The Net” we found that most of the material about MOHs pertains to physical health such as one’s Body Mass Index (BMI).  So as not to confuse with MOHs that are physical we call the features that make us mentally fit our Indicators Of Health (IOH).  Two IOHs we pride ourselves for are we prepare for our appointments and we write things down.  Our goal here at Mentalation Solutions Group (MSG) with our series of Bera related papers (publications) is to gather a thorough history and collect up some Baseline Values (BVs).  At this point, with our third appointment coming fast we would consider our referral-linkage efforts a success by awarding us an “A-“.
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Minimalistic Approach
We hope that in the next appointment we can Stick The Linkage (STL) enough to earn a summative grade of “A”.  We really wish we had a Health & Human Services professor to run this report by before publishing it.  It took time to grow our relationship with our last Behavioral Health Doctor (BHD) Bum Soo Lee MD (BSL).  We hope to grow an effective and productive relationship with our new BHD Rimal B Bera (RBB).  Even though he has only demonstrated a minimalistic approach we still have high expectations for him and our futures.  Eventually his quality assurance issues (deficits) will have to be addressed.  We here at MSG would help him with that if he asked.
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Team Bera – Jeff Gibbs Harassment
Our insurance is Universal Care – Brand New Day.  Anyone who works for or with Doctor Bera is Team Bera.  Team Bera includes Doctor Bera, his clinical staff, his clerical staff, his Brand New Day Helpers, and even us though we go unrecognized.  One of his BND associates is Jeff Gibbs (a helper).  Jeff Gibbs was our helper (life coach, case manager, etc.) yet when he refused to help us with our housing issues we informally fired him.  When we see him we feel dread.  On Tuesday’s BND offers free pizza at lunch.  Even if it is convenient for us to participate we avoid it so as not to run across Gibbs.  On May 16, 2018 we decided to get some writing done while we observed the BND site operation.  We overheard Jeff Gibbs addressing medication issues with a client.  We said to ourselves good at least he can help someone!  He disappeared away from our visual field for about 15 minutes.  Then he pops around the corner, apparently sees us, and starts groping his crotch for us to react.  Let it be said that this paragraph is our reaction to the Alleged Sexual Harassment (ASH) perpetrated by Jeff Gibb on 20180516 about Noontime.
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Health Related Engagements (HREs, MSG, 2018)
We here at MSG track what we call are our Health Related Engagements.  About ten (10) years ago a colleague (Tony Delgado) with the county (OCHCA) addressed what he calls “Dosage”.  The numerical value for our Health Related Engagements equal Tony’s dosage.  He stated at the time that there was a positive correlation between Dosage and favorable outcomes.  Thus far, for 2018 (June 25, 2018) we have participated in a total of sixty (60) HREs.  We have participated with all our required HRE appointments.  Twenty-nine of the HREs in which we participated were in the Brand New Day Network (BNDN).  In general even if we have two appointments in one day we score only one HRE.
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New - Patient Activation Measure (PAM)
We recently came a across an assessment instrument called the Patient Activation Measure or PAM.  “The Patient Activation Measure (PAM) is a commercial product which assesses an individual's knowledge, skill, and confidence for managing one's health and healthcare.”  It is a rather wimpy measure yet we scored (20180521) ourselves.  The results yielded that we are 100% activated.  Don’t take that wrong it is not like we are manic activated or hypo-manic activated we are just a patient that enjoys working hard on our and others’ cases.
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Table - Presenting Problems: Advance Planning for July Encounter (Appointment #3) – Updated: May 16, 2018 (Wednesday)
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Issue
Fix or Solution
Status
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1-Need Open-ended Referral to JHF
We come a long way if we trust him enough to ask!
Clozapine Management
Clozapine Contingency
Looks good doctor still on probation till the end of 2018
Direct Submission of Homework (Reports)
Only if he solicits submissions
The Solicitation Dilemma
Emotional Stability
Improving
Housing
Still on the top three of  issues for us
Malingering Roommate
Disappointing yet tolerable
Minded Medication Methods
(Triple M)
We have matured our methods – Report pending
Need Referral to New Therapist
Only if he asks
Psychiatrist Performance Statistics
Second and third party no First Party Stats made available to us
Sleep
Goes hand in hand with housing and minded medication
Therapist Likely to Pass Away
Our family therapist is now 93 year old we are in the process of closing our partnership (5 years)
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Table – A Full and Complete Linkage indicates our presenting problems have been addressed
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JHF=John Henry Foundation
Doctor Bera associates with a local service called the John Henry Foundation.  If we can get up the courage we want him to give us an open-ended referral to the John Henry Foundation.  In case of emergency we would rather sleep there that at the hospital.  We discussed this referral with Doctor Bera’s partner in crime Kami at our #52 HRE (The Meeting Of the Minds).  I think his name is Andrew Kami, he said he could not help us.
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Full and Complete Linkage
Obviously it is very likely we are going to link up.  For one reason, we don’t have any viable alternatives.  Considering there are only about four doctors at the site convenient to us we are lucky to have been approved to see Doctor Bera.  We hope to make the most of it.  We hope he doesn’t experiment on us as much as some of his predecessors did.
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[PRINT FOR JULY 2018 APPOINTMENT]

Table - Goals – Associated with our Bera Partnership
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Goal (SMART)
Current – Status
20180622-F
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1-Routine Stuff
Get it perfect
2-Health Outcomes Survey (HOS)
Review Highlights
3-Get an opened ended referral to JHF approved by Doctor Bera (Ditto)
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Break into The Google Top Ten
(20180509-W in the 20s)
Actually a challenging “Hack” opportunity
Charter “The Doctor Bera Program”
Standalone Blog
Decided to hold off
Condition Specific
Sleep
Continue Profiling (Profile Report)
General “Better Than Ever”
Our promise for the Brand New Day Program
Help Him with his Quality Assurance Program (QAP)
Dedicated Report Pending
Improve his Consumer Rated Direct Stars Scores
Will be very challenging
Open Share of Development
Possibly when we Trust him (AVEY)
Recall Invoicing
Might Print it and bring it to his attention
Revisit BND Stars
Sell him our Housing Advisory Board (HAB) concept
AEB – He Joins
Sell him on Steinberg Programming Language
Unlikely – Shows little interest
Unreasonable Compensation Method (UCM)
Workbook Method (Promising Practice)
Some of these page lay the foundation for an effective workbook
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Table - Goals – Associated with our Bera Partnership - AEB=As Evidenced By – Last Reviewed: 20180627-W:
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Objectives – How to Get There?

SMART=

“Why not think of a small goal you want to set right now, personal or professional. To make your goal S.M.A.R.T., it needs to conform to the following criteria: Specific, Measurable, Attainable, Relevant and Timely.”
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How is it we profile?

04_Net_Profile_14121501_TheMRH
The first record we have in our database labeled “Profile” pertains to the Orange County Health Care Agency (OCHCA) employee Mary Hale.  We began profiling her December 15, 2014.  Previously our profiles usually fell under “Biographies”.  Our profiles tend to be more critical that do our Biographies.  Profiling empowers us a bit here at MSG.  Metadata: 2014 records are archived in our Tork Reconstruction Company or TRC-Base.  Currently we are running AVEY-Base-2018.
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Vignette - Here Is The News! – Clozapine Risk & Contingency
As we write this paragraph it is June 26, 2018.  We will carry this paragraph through multiple publications because we find it important.  There is an issue with our principle medication, Clozapine, for which we have no tangible fix.  Today while at the clinic for our routine Complete Blood Count (CBC) work we overheard another consumer, Sam I Am, sharing in the waiting room.  Sam reports that after being rather stable on Brand-name Clozaril (Generic Clozapine) for over twenty (20) years his CBC lab values converted.  In other words he is now suffering low numbers of White Blood Cells (WBCs).  Most likely it is his Neutrophils of the WBC family that are low.  This is termed Neutropenia.  Bad news!  Neutropenia indicates that you cannot be prescribed Clozaril (Clozapine) anymore.  We will leave the “doctor” anonymous.  In response “doctor” stops Sam I Am’s Clozaril cold turkey while he waits for a second lab to confirm the problem.  Sam reports he has not been sleeping because Clozaril is essential for a full restful night of sleep.  When we left him about 11am we wished him luck because the lab and his Clozaril disposition are pending.  Sam is quite bright when it comes to how much he has learned as a Behavioral Health Consumer (BHC).  He said that a relative said why not reduce the Clozaril rather than take it away cold turkey.  Further his relative advices that on a reduced dose he might get the benefit of sleep and get his WBC number(s) up again.  For us, also on Clozapine, we have worried quite a bit about a life without Clozapine.  Actually in 2012 we suffered catastrophic losses and Clozapine was in the scenario.  As Sam puts it Clozaril was a real game changer for him.  We agree, for us Clozapine has been a game changer.  In the next paper we will address what we call our Clozapine Contingencies.  This one should be printed and shared with Medical students in their Pharmacology Course because good “fixes” are pending.
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Guess Who? - Not Sam I Am's

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Special Topic – Credit for Work Done
List of Links - A Sampling of Bera Related Prior Reports
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Brand New Day - Blog
Referral and Linkage Part-II – Keith Torkelson Partners with Rimal B Bera (2018)
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Clozapine - Blog
Referral and Linkage Part-II – Keith Torkelson Partners with Rimal B Bera (2018) – For The Common Good & Clozapine Management - Monday, April 2, 2018
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The Torkel Saga - Blog
Rimal B. Bera, MD Evaluated by Keith E Torkelson MS as a Doctor On-Call (2016)
Initialize a Relationship with Doctor - Results Up Front
[NOTE – HAS OVERDUE INVOICE]
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Profiling and Evaluating Doctor Rimal B Bera as a Replacement Doctor (2016)
By Keith Torkelson Master of Comparative Pathology (UCD) LiveX = Lived Experience
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Brand New Day HMO: Keith Edward Torkelson – Treatment Preferences (2017)
Dec 14, 2017 - Behavioral Health Medication - Treatment Preferences by Keith E Torkelson M.S. for Doctor Rimal B Bera Advanced Directives - You visited this page on 3/4/18.
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Brand New Day HMO: Referral and Linkage Part-I – Keith Torkelson Partners with Rimal B Bera MD (2018).
Blogger Title. Referral and Linkage Part-I – Health & Human Services – Core Competency – Referral and Linkage – Objectivity and Strengths – By Keith E Torkelson MS – UC Davis Pathology.
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[SHARE Also IN PROFILE AND QA]
Table - Bera Centric Projects (MSG Publication Progress)
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Project

Year
Published
Note


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Research Replacement Doctor

2016



Evaluate Potentials

2016



Progress About Clozapine
Treatment Preferences

2017
Medication Management
Driven by “must have” time tested medication - Clozapine








Research Study
Advance Planning

2017



Shopping (MDSearch)

2017



Referral I

2018



Referral II

2018









Referral III

[2018]
On Deck


Referral IV & Close Linkage











Table - Bera Centric Projects (MSG Planned Publications)
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Centricity and Solicitation (Solicitation Paradox)
If an encounter is not about you than it is safe to say it is about them.  It is about the minimal effort required to get one’s bill paid. Doctor Bera did not sanction this report.  Nor does he send you home with any Intel based client homework.  This is our homework.  We are prepared to discuss much of it in our last Referral-Linkage appointment.  Once again we repeat, if a professional or administrator did not solicit a piece of work they lack the resources to consider it.  One of our skills as a ProSumer is trying to figure out what the doctor needs using what minimal information that they provide to us.
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Table - Bera Centric Projects (MSG Planned Publications 2018-2019)






Project

Year
Published
Note








Profile & Assessment





Standalone Blog





Quality Assurance I (QA)





Diagnostics I





Diagnostics II





Growth I





Performance Earned Value Manual (PEVM)





Treatment I





Treatment II





Quality Assurance II (QA)





Maintenance V Thrive





Sell His Successes





Rework PRN





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Table - Bera Centric Projects (MSG Planned Publications) – Last Reviewed: 20180626-TU:
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Table – Timeline - Bera Centric Projects (MSG Publication Progress)
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Time Stamp

Key Event
Satisfied

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20171024-TU

Base Referral (R&L)


20180103-W

Linkage 1 (Referral Part I)
First Appointment

20180411-W

Linkage 2 (Referral Part II)
Second Appointment






20180509-W

Charter Bera Standalone
Probably with keep with
HEALTHMAN

20180718-W

Linkage 3 (Referral Part III)
Third Appointment
Expect
Basic – Satisfied
Comprehensive -  Unlikely

20180718-W

Graduate from Linkage Phase


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Table - Bera Centric Projects (MSG Planned Publications)
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Time Spent [SHARE Also IN PROFILE REPORT - FE]
For our second appointment Doctor Bera spent so little time with us that everything he says is important else he would not have taken the time to say it.  He spent seven (7) minutes out of the fifteen we had grown accustomed to.  He is in the office on Wednesdays from 1pm to “Fivish”. For the day in question we were his first appointment.  As he was rushing us away he said:  “They gave about sixteen clients today and you are the easiest”.  Let’s do the math.  Four hours allocated for a total of sixteen (16) clients.  We get fifteen (15) minutes per office call.  Maybe it is not a good thing to be an “Easy” client.
[PRINT THIS ONE FOR JULY APPOINTMENT]
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Table – Qualities to Close a Referral-Linkage
SLA-Satisfaction with Linkage Assessment
Linkage Methods Checklist – Linkage Action Plan
Grading a Behavioral Health Doctor (Practice Level = Matured in Their 50s)
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Method
20180103-W
&
20180411-W
Risk
Quantitative

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1-Vitals – Plus Assessment
SoSo

Pending


2-Lab Arrangements
Good
High
Good

##





-





01
Satisfaction Survey Offered
No

0.00

02
Appointment Frequency
Changed
Adjusted

1.00

03
Case Orientation
So-So

0.75

04
ProSumer Status Identified
No

0.00

05
Sell Outcome Measures
No

0.20







06
Lithium Level
No

0.50

07
Mutual Understanding of Clozapine
SoSo
High
0.50

08
Mental Status Exam (MSE)
Baseline
No

0.20

09
Re-diagnosis
Cookie Cutter
SoSo

0.50

10
Situational Awareness
Presenting Problem - Sleep
SoSo

0.50

11
Sustained Medications
So-So
High
0.50







12
Time Spent
SoSo

0.30

13
Assignment(s) Offered
No

0.00

-






CALC


4.95/13


Satisfaction with Linkage Score (SLS) =


38%


Star Equivalents =


1.9


Bera Objective Baseline =


2.8

-





Table - Work List – Linkage Action Plan – Last Updated: 20180511-F: Data pertains to Rimal B Bera MD (RBB)
-
Table - Vitals Plus (Theta) V New Approach
Close Out Referral (Linked) – Qualities
Planned for June 30, 2018 (Date of Meeting of the Minds – No Show)
-





Feature

Note



-





1-Trust

Low-Moderate



Acceptance (2.8 Star Doctor)

With an average doctor



Expectations

We now had to lower our expectations



Final Vitals Plus

Save over for Profile Report



Follow Through

Will not share with him unless he asks



Notes at his Lecture (MOMs)

No Show



Perfection

Doctor denies imperfection by omission



Quality Assurance Program (QAP)

Gathering the lay of the land



Rapport

It’s OK



Resource Value

Low to Moderate



Surrender

In the end it looks like we didn’t get a high performer doctor



This Report

Is about the fifth we have written addressing a thorough history



Tolerance

We expect little change



-





Table – Accepting what we purchased – Dr. Rimal B Bera MD
-
All Arrows Point to Average
Based on what others have said (objective findings) and our observations unfortunately we contracted with a mediocre Behavioral Health Doctor (BHD) AKA psychiatrist.  We have this sense of disappointment.  Yet, we are quite hopeful he will improve over the next fifteen (15) years.
-
Special Topic - New Concept for Us - Patient Activation Measure (PAM)
Here is the Patient Activation Measure (PAM) we addressed earlier.  We self-scored ourselves on May 21, 2018 (Monday).  We consider this a “wimpy” measure because in this carnation it only addresses four (4) elements.  Anything less than fifteen elements (items) we here at MSG consider a screening tool.  We have provided our results along with notes in a table after the figure below.
-
-
Figure – PAM Graphic
-
FYI - [PDF] PAM 10 Questionnaire - Kaiser Permanente
-
Table – Patient Activation Measure (PAM) Scores for May 21, 2018 (Monday)
-





Level

Meaning
Note


-





1

Disengaged and overwhelmed
Never disengaged
Often overwhelmed


2

Becoming aware, but still struggling
2000-2010


3

Taking action
High frequency for taking action


4

Maintaining behaviors and pushing further
Maintain gains 2017
2018 Hopes of pushing further with RBB


-





Table – Patient Activation Measure (PAM) Notes – Date Scored: 20180521-M – We self-scored ourselves with a PAM-2018 – We Achieved a score of 100% - This report is an example of us “Taking Action”
-
-
Metadata Sample
Assess_Patient_Activation_Measure_PAM_18052001_Tool
-
-
Pre-Sell for the "TriMAN"
-
Activation V Intensity V Dosage
It is not very often that we score 100% on assessments.  Our PAM Score indicates we are activated.  A better way to capture what we do as a consumer is the frequency and intensity for our medical treatments.  This we call dosage.  The sum of all engagements that may improve our health we call Health Related Engagements (HRE, MSG, 2018).  “The Patient Activation Measure (PAM) is a commercial product which assesses an individual's knowledge, skill, and confidence for managing one's health and healthcare.”  Conservatively, for 2018 we give ourselves an “A” grade about activation (PAM) as defined above.
-
Table - Timeline – Summary – Behavioral Health Doctor (BHD) Referral & Linkage Steps
-




Step
Key Event

Sample

-




01
Five (5) Years After

2012-2017

02
Retirement Notion – Bum Soo Lee MD

2017 Summer

03
Prepare for Pre-sell Appointment



04
Key Appointment (Referral)

20171024-TU

05
QC Documentation (MSG)



06
Psych Nurse Makes Key Appointment



07
Date of Key Appointment (Linkage)

20180103-W

08
Address Treatment Preferences
(Absolute Essential Needs)



09
Maintain Methods



10
Improve Methods



11
Special Materials & Methods associated with New MDs Interests



12
Publish Referral Report



13
Linkage Appointment II

20180411-W

14
Publish Diagnostics Report



15
Follow Up Reports PRN



16
Re-publish Selections



17
Publish Referral and Linkage III (DL)

20180729-F

-




Table – Steps about referral and linkage – Last Reviewed: 20180330-F:
-
Aside – Just for Fun – Photos Keith & The Boss
Online Picture of my Buster (AVEY)
-
Online Image Doctor Bera – The Boss
-
Table - Referral & Linkage Themes – Engagement & Appointment Checklist
-




Item
Theme

Note

-




01
Advance Planning & ProSumption




Appropriate Service Grade




Assist with Risk Management




Avoid Under-service

Unlikely

05
Baseline Assessment Battery




Closing Out the Referral

See Qualities


Documentation The Leino MD Method




Doctors Purpose




External Quality Review (CC MDs)
Quality Assurance



10
Investigate Clozapine Contingencies




Met Un-met Needs




Need & Situational Awareness




Paper Driven Collaboration




Perfection About Med Management



15
PMADS - In Scope Project




Problem Solving Resource Value




Sell Housing Advisory Board Mission & Vision



18
Volunteer Re-development



-




Table – Appointment Checklist – Early Intervention – Last Reviewed 20180330-F:
-
Not As Promising As...
Table – Compare BHDs - A Quick Comparison
-





MD

ASS
HEL
Note (Outcome)
Association - Correlation

-





Dobos

A
Outstanding
Kaiser – Performance Driven
Consumer-Driven







Bum Soo Lee

B
Satisfactory
Close Call (2012)

RB Bera

B
Satisfactory


RP Singh

B+
Satisfactory
Catastrophic Loss

H DeSilva

C
Satisfactory


D Chandler

C
Unsatisfactory
Catastrophic Loss

Daniels

F
Unsatisfactory
Catastrophic Loss

A Inglis
(OCHCA)

A-
Outstanding
Taught Charting and Record Keeping

-





Table – Rate Your Behavioral Health Doctor – Psychiatrist – Completely Subjective - ASS=Appropriate Service Score - HEL=Hearsay Error Level
-
APD MD "The Educator"
Addressed in Profile II
-
Table - Advanced Planning 2017-2018 for Referral & Linkage
Linkage with New Behavioral Health Doctor (BHD)
Researching & Planning Stages

-



##
Phase

Note


-



01
Cycle Change

Routine Tuesdays to Wednesdays to meet Doctors Needs

02
Realignment

MSG’s 28 Day Cycle - Plus

03
Secure Referral

20171024-TU

04
Interlude Planning

Profiling and Assessing New Doctor

05
Digital Appointment



06
Post Treatment Preferences



07
Day Before

Select Five In Scope Documents to Share

08
20180103-W Day Of

RBB 1st Appointment

09
Error Preparation

Covered by Nurse

10
Next Appointment

20180411-W

11
Day of Record Request

Medication Vigilance

12
Prep Complaint in Advance

Didn’t need it


-



Table – Stages of Referral – Last Reviewed: 20180330-F:
-
Table - Rigor Revisited – Time Spent
Limited Appointment V Comprehensive Consult (Appointment)
-





Things Provided

Limited –
Brief
Note when addressed
Comprehensive


-





1-Satisfaction Survey





2-Prescriptions
(Hand and/or Electronic)

X



3-Treatment Plan

X









Baseline Report





Do you have anything to show me or turn in?





Medication History





Performance Earned Value (PEV) – Strengths and Successes





Respite Evaluation





PEI – Determine Causation





Sample Statistics
CC Casa Youth Shelter





Treatment Preference Form





What to Expect





Working Knowledge of Most Significant Other (MSO)





-





Table – Expectations by Type of Appointment – Rimal B Bera – Appointment 2 – Referral & Linkage – Last Updated: 20180507-M:
-
Quote
-
-
Table – Appointment Date 20180411-W - Progress Notes
Encounter Summary - Roughly Temporal - Linkage 2 of 3
-





Practice Feature

Doctor

Consumer (Us)

-





Greetings at door

Fulfilled



We state



“Lucky Office!”

Tests our Recall 20180103-W



Pass

Work – Volunteer

Unimpressed with what we do

Housing Advisory Board

How is your health?



Addressed Sleep

Digital Appointment
Sleep Video

Watched about 2 seconds of 1 minute



Determination - Clozapine

Addressed savings



Clozapine

Precision Issue



Lithium



Pass

Lorazepam

Renewal Issue



Time Spent

7 Minutes



Bera States

“I’m facing a big caseload today”



Bera States

“You are my easiest”



Next appointment

20180718-W



Parting Statement



“See you at the Meeting of the Minds”

Pharmacy Change

States I have to hand deliver the Lorazepam prescription

Nick our go to guy at Gilbert Pharmacy implies that Bera is wrong

Vitals Plus Full



[PENDING]

Notice Nurse Bethany



She looked Happy

-





Table – Behavioral Health Doctor (BHD) Features of Practice – Last Updated: 20180502-W:
-
Table - Duty Now For The Future – A Psychiatrist
-





Duty

BSL 2012
BSL 2017
RBB 2018

-





Evaluation

OK
OK
To Brief

Diagnosis

OK
OK
Better

Treatment

Issue
Better
Sustained

Analyze Health Status

OK
Good
Too Brief

Necessary Treatment

OK
OK
OK

Admit to Hospital

PASS
PASS
PASS (*)

Test Ordered

OK
OK
OK

Prescribe Medication

OK
OK
A Few Bumps

Recommend Therapy

No
No
No

Regular Discussion(s)

Yes
Yes
Unlikely

Diagnose Disorder

OK
OK
Better

Response to Treatment

Good
Good
Good

-





BHD Management Score =

PASS
Improved
Work in progress







 Table – Wellness Planning – Date Scored: 20180624-SUN:
-
Table – Challenging Topics Evaluation – TimeMAX (MSG, 2018)
-




Topic

Note
2018 to Date
Detail

-




There is an issue or behavior you haven't revealed to them

Accountability & Transparency
Profiling & Publishing about him

They have said something that has upset you

Rushed us


You are unsure if you are making progress

Unlikely


You are having difficulty with payments

We would like him to make good on the outstanding invoice


You feel they're not getting something

Not until he indicates he has been reviewing our reports


They're doing something that you find disconcerting

Medication management and conflict of interest issues


-




Table – Introducing TimeMAX (ProSumption, MSG, 2018)
-
Outstanding Invoice
Rimal B. Bera, MD Evaluated by Keith E Torkelson MS as a Doctor On ...
Nov 20, 2016 - Rimal B. Bera, MD Evaluated by Keith E Torkelson MS as a Doctor On-Call .... Off the cuff Doctor Bera looks as promising as Doctor Dobos (Our ...
-
Table – Doctor Bera’s Special Interests
Advertised 3 – Procedures as Indicated at Intake
-



Procedure
ProSumer
Buster D Right
Sold to us by RBB

-



Family Psychotherapy
Ready
No

Psychiatric Evaluation – Brief
Not Paper Driven
Ready
Favorable update to Diagnosis

Psychiatric Evaluation – Extended
30 Minutes
Ready
Not Done

Psychotherapy and Psychophysiological Therapy (incl. Biofeedback)
No
No

-



Table – Procedures @ Linkage (Intake) – Consumer Keith Torkelson AKA Buster – BHD Rimal B Bera: Last Reviewed: 20180625-M:
-
Level of Allegiance and Support – Aside Disappointing
20180308-TH: Update – Bera’s Position - 20180625-M: Review
We are almost over the 2018 Clozapine Determination issue were an auditor insisted changing our prescription to save some odd $60 per month.  Recalling: It looks like our new Behavioral Health Doctor (BHD) Rimal B Bera (RBB) will not [did not] support us with our Clozapine and preferred treatment.  What RBB is implying is that our previous BHDs in managing Clozapine are wrong.  The chronological order for our Clozapine related BHDs is: Singh, Inglis, Vu, Daniels (Made an error), and Bum Soo Lee.  Actually it turned out to be an exercise in flexibility.
-
20180309-F: Dear Dr. Bera – 20180625-M: A Follow Up
It looks like in the letter that you do not agree with the chain of Psychiatrists that came before you.  It took more than ten years to get our primary psychotropic medication “Right”.  Incidentally, we did not submit an appeal.  It looks like in the letter you deny us of what we need without proposing and viable alternative.  If you would have asked us in our initial Medication Management Appointment (January 3, 2018) we were ready to discuss our medications with you.  Follow up: In the end this problem with our Clozapine was fixed.  We determined that our Clozapine could be cut into divided doses.  I was a bit annoying that RBB did not support us through this affair.
-
Syncope Side Effect – Minded Medication (MSG) – A Reminder
Syncope is listed as a side effect for Clozapine (CLOZARIL).  Syncope might be described as a temporary loss of consciousness caused by a fall in blood pressure.  Clozapine associated Syncope increases our risk for a fall.  We determined that “Dividing” our Clozapine doses reduces our risk of falling.  This is the reason we prefer the 50mg tablets titrated up to 200mg each night.  In addition our titration method tests our Mindful Medication Model (MSG, Triple M, 2018).  One day we will get around to publishing our findings about Triple M.  Triple M promotes optimism and self-efficacy.  As Dr. David Dobos (Kaiser) stated: “Sometimes the patient knows best”.
-
Clozapine Dependence – A Reminder
Ever since 2006 we have been highly dependent on Clozapine a generic for Clozaril [SPELLED].  Clozapine is not to be confused with Klonopin [SPELLED].  At times the pharmacy may think we are addicted to Clozapine.  We are at our worst when someone or something is interfering with our daily flow for this our Drug Of Choice (DOC).  For some reason we cannot sleep without Clozapine.  If we do not sleep our risk for harm gets progressively worse until we have to get admitted to the Behavioral Health Ward (BHW) to be protected until we get Clozapine induced sleep.  A gap in what we call the Monthly Clozapine Cycle (MCC) or 28-day Clozapine Maintenance Cycle (28-CMC) can incur substantial costs even death.  Clozapine has a side-effect - drowsiness.  For us this means Sleep!
-
Status Life-threatening – A Reminder
One again a chain of causality can link issues with our Clozapine to life-threatening situations.  The last time we were at danger for accidental death was 2012.  One of the reasons we were safe from 2013-2017 was because our Clozapine pipeline was kept intact.  Problems with Clozapine will always plausibly put us at risk by acerbating our dependency on Clozapine VIS-À-VIS breaking our Continuity Of Care (COC).

-
Table - Diagnostics – Buster’s Cognitive Performance
Our Part Correlations to GPA – Plus – Balanced Score Card
Will be addressed with Profile & QA Reports
-





IOHL

Estimated
GPA
Endeavor


-





Orange Coast College

4.0
UC Reentry Prep


UCD Undergraduate

3.5
Birds as Food Animals


UCD Graduate

3.5
Eradicate Salmonella in Avian food Chain


UCD Veterinary

3.5
Veterinary Medicine & Human Health


Saddleback College

4.0
CSUF Reentry Prep


CSUF

4.0
Secondary Teacher Education – Science


Cypress College

4.0
Health & Human Services


-





Graduate Records Examination (GRE) - Math


800/800 = 99th Percentile
Standard Exam for UCD School of Veterinary Medicine


USDA – Slaughter Inspector Exam

PASS
Hired (1996)
Retired as a GS-5


-







3.6 to 3.8
Approximate
Overall Academic Performance Range


-





Table – Buster’s Cognition & Academic Performance – Last Reviewed: 20180624-SUN: (AVEY): IOHL=Institution Of Higher Learning: Estimated GPA (Except the 4.0s are 4.0s)
-
Yeah - That's Buster Back @ Davis
-
Solicitation Dilemma - Update
20180625-M: Updated Solicitation Dilemma
For HOS and Bera Reports
We here at MSG have been writing reports about the psychosocial aspect in Health & Human Services since 2009.  We find that if an Agency or individual does not solicit our findings they lack the resources to consider them in depth.  Our current unsolicited report addresses our lived experience with our referral and linkage to our new (and improved) Behavioral Health Doctor.  His name is Rimal B Bera MD.  One of the reasons we here at MSG continue to publish unsolicited reports is that they help us appreciate where we are and how far we have come for setting things Right.  For us blogging has proven a better route than direct submissions.  Two examples of documents that Doctor Bera did not solicit yet we will have on hand for discussion are our: Current Health Outcome Survey (HOS) and a brief of our Treatment Preferences.  The last time we tried to sell the Treatment Preference approach it was with Doctor Bum Soo Lee.  He indicated that he did not think it would fly particularly in an inpatient setting.
-
[AN UNSOLICITED LEGACY DOCUMENT]
-
Brand New Day HMO: Thursday, December 14, 2017   
Keith Edward Torkelson – Treatment Preferences – Behavioral Health Medication - Positions Mental Health Treatment Preferences for Keith Edward Torkelson M.S.
-
Table - Scores for Engagements with Rimal B Bera MD
-




Timeframe
Engagement
Satisfaction
Stars
Q*M
Theme

-




20180103-W
1st Appointment
4.0
Limited Appointment
Our expectations too high

20180103-W to
20180411-W
Interval
2.0
Clozapine Determination Issue
No Consultation

20180314-W
Emergency Appointment
N/A
Not necessary because our negotiations with Pharmacy yielded a “Fix”

20180411-W
2nd Appointment
3.5
Focus on his strengths

20180718-W
3rd Appointment
4.0
Expected Value due to our adjustments
Close out referral with linkage

-




Matrix – Scoring Multiple Engagements (A Time Series) with Your Behavioral Health Doctor – Last Reviewed: 20180625-M: Q*M=Quick Star Method. – 5.0 Stars is the Best
-
Table – History & Fact Finding About Rimal B Bera MD
Table - Positions and Promises @ Meeting Of the Minds Conferences
-




Timeframe
Engagement
Satisfaction
Stars
Theme

-




FY - 2013
BND Shop Talk
4.0
“He is not remarkable”

FY - 2014
BND Shop Talk
4.0
“He is not remarkable”

20150609-TU
MOMs
4.0
First Impression – Community Listening

20160525-TH
MOMs
4.0
Addressed cognition & family involvement

20170530-W
MOMs
0.0
He did not show up

-




Matrix – Scoring Multiple Engagements with Your Behavioral Health Doctor
-
BND Shop Talk (AVEY)
Another feature that make’s Buster a ProSumer is shop talk.  If he is at the BND smoking area and observes a BND Network related individual walking by Buster asks: What do you think of so and so?  All members queried For Years 2013 & 2014 had nothing remarkable to report about Doctor RBB.  Alternatively, when Buster asks BND staff about RBB they say: Oh! He’s good.  Yet they cannot provide any admissible evidence. Think about it.  We find the worst reviewer of a doctor is another doctor.  The way another doctor criticizes another is by omission of evidence.  An example was how Bum Soo Lee reviewed Ravinder P Singh.  By omission he indicated that she was unremarkable.  It burst Buster’s bubble because he believed Dr. Singh was remarkable.
-
The Impressionator (MSG, 2018)
The table that follows is the prototype version of what we call our Impressionator in honor of Dr. Heinz Doofenshmirtz.  What we are looking for in a BHD is a BHD we can trust to build and sustain our Medication Safety Net (MSN-MSG-Beta).  We have shared on multiple occasions our treatment preferences gleaned from over twenty years of lived experience.  Metadata = Mhlth_Tx_Pref_ByandFor_KET_14090116 V2018.  For 2018 we hope first record impressions with our Baseline For Impression Scale (BL4IS).  Once again the practitioner at center stage is Rimal B Bera, MD (RBB).
-

-
Table - The Impressionator (MDG, 2018-Beta) - Scoring Version
-






##
Net Item

PIP
Consumer on RBB
20180103-W
QUANT


-





01
Address Neutrophilia

Minor
No
0.0

02
Control for Substance Use Disorder (SUD)

Significant
Yes
1.0

03
Correct Medications – Prescriptions

Major
No
0.0

04
Minded Medication Protocol (MMP)

Moderate
So-So
0.5

05
No Experiments

Major
Yes
1.0

06
No Gaps

Major
So-So
0.5

07
Probation Period Needed – 1 year

Moderate
So-So
0.5

08
Trust Quick Fix in Emergencies

Major
So-So
0.5

09
Respect Treatment Preferences

Major
So-So
0.5

10
Review Medication History

Major
Yes
1.0








11
Right Dosages

Major
So-So
0.5

12
Satisfaction with Encounter
(Vitals Plus)

Moderate
So-So
0.5

13
Smooth Lab Work

Major
Pending


14
Adequate History Taken

Moderate
No
0.0

15
Met Expectations

Major
No
0.0

16
Error Free

Major
No
0.0

17
Level of First Impression

Moderate
So-So
0.0

18
Mentor Material

Moderate
So-So
0.5









CALC Items Scored = 17



7.0/18


Level of Impression Score (LIS) =



38.9%


Star Equivalent =



1.9

-






Table – Impressions - Data Collected at Initial Encounter: 20180103-W: Last Reviewed: 20180330-F: Original CALCS Had Errors Thus Revised: PIP-Problem In Past
-
Table - Linkage Resource & Material Checklist – Team BERA
Encounters of the First Kind
-





##
Component
20180103-W
RBB
Performance
Risk or Note
Consumer
Satisfied

-





01
Appropriate Summary Form
Encounter Summary
So-So

No

02
Baseline Mental Status Exam (MSE)
No

No

03
Correct Prescription(s)
No
High – Error Made
No

04
Discovered Risks Pending
No

No

05
Discuss Clozapine
No

No

-





06
Documentation PRN
Yes

No

07
Entertained Treatment Preferences
No

No

08
High Expectations Met
No

No

09
History
Compared with Doctor Dobos
Weak
Little or none as compared to Dr. Dobos’ exhaustive
No

10
Offered Satisfaction Survey
No

No

-





11
Presenting Problems
Enumeration
Weak
Moderate
No

12
Satisfaction
Vitals Methods
3.6 Stars
Above Average
On Par with BND
SoSo

13
Time Spent
15 Mins
Compare Dobos’
50 Minutes
SoSo

14
Walking the Talk
No

No

-






CALC


1.0/14


Encounter Satisfaction Grade
(ESG) =



7.1%

-





Table - Encounter Satisfaction Grades (ESG) – Last Reviewed: 20180330-F: Linkage with Rimal B Bera, MD: Lots of room for improvement here!
-
Table - Linkage Material Checklist & Review
Team MSG – ProSumption Materials - Applied
-
#
Component
Addressed
20180103-W
Satisfied (X)
-
01
Encounter Form
Yes
No
02
Treatment Preferences
So-So
No
03
Complaint Form - Initialized
N/A
Yes
04
OCHCA TAC Work
Yes
No
05
OCHCA Assessment Inventory
Yes
No
06
Diagnosis Score Sheet
No
No
07
Linkage Checklist
Yes
So-So
08
Binder = PROGRAM - ProSumer
Yes
Yes
09
OCHCA Hierarchy
Yes
Yes
10
Cycle Change Announcement
Yes (Oral)
Yes
11
Health Outcomes Survey (CMS-HOS)
N/A
-
CALC
4.5/10
Satisfaction With Material Review Value
(SWMRV) =
45.0%
-
Encounter Material Review List – Last Reviewed: 20180624-SUN:
-
Indications He Cares What We Said
During our last appointment we think RBB listened to us.  He had to get enough to complete his progress notes.  We take notes and if we were to go over what he said and we said he probably would not recall.  All a BND contracted BHD has to do is get the prescriptions correct and record whatever it takes for them to get paid.  If they could do it without seeing the client they probably would.  When we first began seeing BHD’s our session was 50 minutes, then it went down to a half hour, next we were seeing doctor BSL for fifteen to twenty minutes.  Our last appointment with RBB was about seven minutes long.
-


Health Outcomes Survey (CMS)
Our annual Health Outcomes Survey (HOS) for 2018 from CMS is on deck right now we would like Doctor Bera to ask us: Do you have any assessments on deck that pertain to me and our partnership.  Actually what we expect is to focus on getting the prescriptions correct.  We still have high expectations for such a gifted doctor.  Health Outcomes doesn’t that sound like something a doctor would be interested, informed and knowledgeable about.  Depending on the assessment frequency, up to ½ of his clients have been asked to grade and submit their HOS-2018s.
-
Table - Schedule for Defining A ProSumer (Beta-Draft) – 1 to M
-
Meaningful Engagement
Example
-
Assessment driven
Assessment(s) Ready for Review
Health Outcome Survey (HOS-2018)
Advocacy
OCHCA - Housing Advisory Board
Apply Steinberg Programming Language
May be expecting too much
Calibrate Self with Normal People
We are going to use RBB as our test subject
Define Deliverables
Reports Published FY 2018
About 1/3 done
Expect Life Long Learner and Teachable
Learning is measured by assessment
We would be eager to look over his assessment results
Familiar With Wellness Planning
SMART Criteria
Health Related Engagement (HRE) Approach
An MSG Product
A Currency for MSG
HOW – Honest – Open-minded - Willing
Omission may be dishonest
Investigate Doctors performance in relationship to BND performance
CMS Stars Scoring
MSGs BHD Battery
-
Table – Sample Activities of a ProSumer: Last Reviewed: 20180624-SUN: AIB=As Indicated By: BHD=Behavioral Health Doctor
-
Table – Developing ProSumption Using Health Related Engagements (HREs) – N-Z
Meaningful Engagement
Example
Partnership Approach
MSG with Clayton Chau MD
Performance Driven
AIB – Physical Performance
Preparing in Advance
Upgrade the BSL Approach
Promote Client Access to Computer Resources
Promote E-Assessment
Very Important
Publish or Perish
We have some 200 publications since 2012
Deliver on ProSumption
[THIS]
Promote Revolution about Psychiatrists (BHDs)
“The Experimental BHD Project”
Promote Satisfaction Assessments
Huge room for improvement
[ADDRESSED IN BERA QA]
Quality Assurance
Standalone Report (QA)
Teach to the Test
Innovation about Accountability
Team Approach
[UNLIKELY]
Transparency Profiling about Success in Practice
As of 20180330-F we can’t find much Online
Treating Family Time Seriously
Doctor Bera indicated in 2017 an interest about Family Engagement
-
Table – Activities of a ProSumer – Sample: Last Reviewed: 20180624-SUN: AIB=As Indicated By: BHD=Behavioral Health Doctor

Cut Short Due to Size
-
[PLACE HOLDER INTO PART IIIB OF IV]
-
Charter Information
-



Specification
Note
Extended

-



Title (Brief)
Behavioral Health Referral
Part-IIIB

Blog(s)
Clozapine RX
Consider AnimaCules
& HEALTHMAN

Core Assignment
Referral & Linkage
Testimony & History
Establish Baselines

Discipline
Health & Human Services
Paraprofessional Health Worker

Inspired By
Bum Soo Lee MD


Dedicated To
Kathleen Murray
Clayton Chau MD & Mary Hale MS

Number of Pages
About 50


Number of Images
About 20


Principle Author
Keith E Torkelson
AKA Buster D Right
MS – UC Davis
Pathology
Specialty Social

Editor
AVEY


Driven By
DELL
SARAH

Date Published
June 29, 2018


Links to MSG Legacy Publications
About 7
“A ProSumer Report”

Blog-publishing Service
Blogger


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Table – Charter Information for this Report – Last Updated: 20180626-TU:
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FYI
We project worth may decline

Mentalation Solutions Group

Tork Reconstruction Company 



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Promoting PMADS
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For Doctor Bera


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Spearheading The John Henry Foundation

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Doctor Bera's Side Job


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Baseline Appearance - Keith Torkelson AKA Buster :o)











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